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For a limited time, if a customer is not satisfied with the 4- , 8- or 12- week Motivation Coaching Package, the customer is entitled to a full refund of the purchase price. The customer must make the refund request by email (coaching@lesmills.com) and the refund request must be made no later than 7 days of the end of week 4 of the Program. Refunds will be processed within 5 working days of notification to the customer of receipt of refund request. This promotion is only valid for online orders for the 4-, 8- or 12- Week Motivation Package available at https://www.lesmillscoaching.com. Offer cannot be combined with any other promotions or discounts and not valid on existing or past orders. New customers only.